For Standard Orders (Within India):
- Delivery Timeline: Products are typically delivered within 7 working days after an order is placed. However, this timeline may vary based on the delivery location.
- Free Shipping: All standard orders in India qualify for free shipping.
- Possible Delays: Delivery times may be affected by public holidays, natural disasters, or other unavoidable circumstances.
- Tracking Information: Customers will receive a tracking number and dispatch notification once the order is shipped.
- Courier Services: We primarily use third-party logistics services for shipping.
- Order Status and Support: For queries regarding delivery dates or tracking, customers may check their email or contact support@izzath.com.
Important Information:
- Order Cut-off Times: Orders placed after 10 AM will not be shipped on the same day. We do not ship any goods on Sundays/Public Holidays due to unavailability of courier partners. Cut-off times are guidelines only; delays may occur due to payment authorization.
- Delivery Estimate: Delivery times are estimates and calculated from the date of dispatch.
- Uncontrollable Delays: We are not responsible for delays arising from exceptional or unforeseen circumstances.
- Order Redirection: Once an order has been dispatched, we are unable to change the delivery address.
- Change in contact details: Once an order has been dispatched, we are unable to change the contact details of phone numbers.